Shift manager - fast food restaurant

• Work Term: Permanent
• Work Language: French
• Hours: 32 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years
• or equivalent experience

Work setting

Restaurant

Tasks

Establish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Hire food service staffEnsure that food and service meet quality control standardsPrepare budget and cost estimatesAddress customers' complaints or concernsMaintain records of stock, repairs, sales and wastagePrepare and submit reportsPrepare food order summaries for chefMust have knowledge of the establishment's culinary genresSupervise and check assembly of traysSupervise and check delivery of food trolleysEstablish work schedulesParticipate in marketing plans and implementationNegotiate with clients for catering or use of facilitiesEnsure health and safety regulations are followedConduct performance reviewsBalance cash and complete balance sheets, cash reports and related formsProvide customer serviceNegotiate arrangements with suppliers for food and other suppliesOrganize and maintain inventoryMS OfficeDetermine type of services to be offered and implement operational proceduresPlan, organize, direct, control and evaluate daily operations

Supervision

Cook (general)Food and beverage serversFood service counter attendants and food preparersKitchen and food service helpersWorking groupsStaff in various areas of responsibilityMore than 20 people

Type of service and repair

Electronic cash register

Computer and technology knowledge

SpreadsheetMS ExcelMS WordPoint of sale systemMS Outlook

Work conditions and physical capabilities

Fast-paced environmentWork under pressureTight deadlinesCombination of sitting, standing, walkingStanding for extended periodsWalkingPhysically demandingAttention to detailRepetitive tasksLarge workloadOvertime required

Personal suitability

Client focusEfficient interpersonal skillsExcellent oral communicationFlexibilityTeam playerInitiativeDependabilityAccurateExcellent written communicationReliabilityOrganized

Screening questions

Are you available for the advertised start date?Are you currently a student?Are you currently legally able to work in Canada?Do you currently reside in proximity to the advertised location?Do you have previous experience in this field of employment?What is your current field of study?

Health benefits

Dental planDisability benefitsParamedical services coverageVision care benefits

Financial benefits

BonusGroup insurance benefitsLife insuranceNight shift premiumPension planRegistered Retirement Savings Plan (RRSP)

Long term benefits

Long-term care insurance

Other benefits

Free parking availableLearning/training paid by employerOther benefitsPaid time off (volunteering or personal days)Team building opportunitiesParking available

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