Hotel clerk supervisor

• Work Term: Permanent
• Work Language: Bilingual
• Hours: 35 hours per week
• Education: College/CEGEP
• Experience: 3 years to less than 5 years
• Business administration and management, general
• Hotel/motel administration/management
• Marketing, other
• Hospitality and recreation marketing operations

Tasks

• Co-ordinate activities with other work units or departments
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Train staff
• Take, cancel and change room reservations
• Supervise staff
• Provide personal care
• Provide staff training
• Perform receptionist duties
• Help tradespersons, apprentices and other workers as directed
• Establish and implement policies and procedures
• Greet customers
• Provide customer service
• Recruit staff
• Motivate staff
• Investigate complaints

Supervision

• Staff in various areas of responsibility
• Personnel clerks

Computer and technology knowledge

• MS Outlook

Work conditions and physical capabilities

• Work under pressure

Personal suitability

• Initiative
• Creativity
• Proactive
• Resourcefulness

Screening questions

• Are you currently legally able to work in Canada?

Financial benefits

• Pension plan

Other benefits

• On-site housing options
• On-site recreation and activities
• Other benefits

Support for newcomers and refugees

• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)

Support for youths

• Offers mentorship, coaching and/or networking opportunities for youth

Support for Veterans

• Offers mentorship, coaching and/or networking opportunities for Veterans
• Supports Veterans in translating their military skills and experience into the language of the civilian job market

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)