Restaurant supervisor

• Work Term: Permanent
• Work Language: French
• Hours: 32 to 40 hours per week
• Education: No degree, certificate or diploma
• Experience: Will train

Work setting

• On-site customer service
• Fast food outlet or concession

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• Cook (general)
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers
• Working groups
• Staff in various areas of responsibility

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking

Own tools/equipment

• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability

Screening questions

• Are you available for shift or on-call work?

Employment terms options

• Early morning
• Evening
• Shift
• Flexible hours
• Morning
• On call

Employment terms options

• Day
• Weekend
• Overtime available

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Long-term care insurance

Other benefits

• Deferred Profit Sharing Plan (DPSP)
• Other benefits
• Wellness program

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Does not require Canadian work experience

Support for youths

• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth